I am a project manager with an internet marketing and communications firm located in Pittsburgh, Pennsylvania. My responsibilities include typical project management activities from initiation / qualification, definition, design, implementation / software development, testing, training, and delivery. I am also involved with ongoing customer support, where appropriate, to help content authors and editors use the solution. As a project manager, communication with the many different people – project sponsor, business stakeholders, technical contacts, implementation team, my management, etc – is critical to keeping everyone on track.
My skill set also includes the ability to define the software architecture; workflows / use cases; database architecture; communications (email, etc); identify requirements and develop a project plan including schedule, budget and work break down (WBS) / assignments; write copy; develop training materials and conduct training sessions with technical or non-technical participants; and define security or legal / regulatory compliance, such as CAN-SPAM or Section 508. I have also written copy or worked with team members to implement copy for search engine optimization (SEO).
I have been involved with social media for marketing, public relations, and customer support for several years.
|Current:||Project Manager (2001-Present)|